Learn How To Handle Tough Conversations

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An Exercise Help You and Others To Stop Being “Too Nice”

Increase Your Assertiveness and Help Others At The Same Time

  1. Send this web page link to your team. 
  2. Everyone watches this “Are You Too Nice” 3.38-min video
  3. At the next meeting and you or someone else will be chosen by the leader to stand and teach this video lesson.
  4. After teaching the lesson you will be expected to share your learning and share the following…

“A specific and detailed moment in the past month where I have been “Too Nice” and the impact
on you and your organisation. You could describe 
how it has cost you personally or the organisation
as a whole.”


Copy and Paste this email template below to your team to get started

Hi Team,

For our next team meeting I want you to go on line at least 24 hours
before we meet and watch this video.

It’s called “Are You Too Nice”

When you join us for our staff meeting I am going to ask you and
everyone else to share with me where and how you are being
“Too Nice” with me.

I promise to listen and not interrupt you. What I want is your valuable
feedback. If you do want me to comment or talk to you about what you
have to say I will ask for your permission.


I want you to be prepared to stand at the front of the room and teach this
“Too Nice” lesson to all of us and
I will be nominating one person from
our meeting to do this, it could be you.

Thank’s everyone and I look forward to your feedback and cooperation.


Your Name


Important Meeting Guidelines:

Improvements in productivity and engagement require leadership and
a commitment to accountability. These guidelines will assist you to
achieve a successful outcome. Don’t start the process unless you are
committed to following through and don’t let the “tail wag the dog.”

  1. Watch this video Leadership Challenge” for awareness
    about how participants can and will challenge you for your leadership
    and be prepared.  
  2. Reward activity and not the outcome. Simply put, ignore those
    who don’t participate and reward those who do. A movie
    ticket voucher is an excellent reward for the first person to
    stand and present.
    Watch this video 
    “How To Eat An Elephant”
  3. Rewarding activity also means that the act of standing
    and presenting is far more important than the quality of
    the presentation.
  4. When choosing who to stand and present, choose the person who
    would not normally volunteer.
  5. Make sure the person you choose to present the lesson actually
    stands at the 
    front of the room and everyone else positively supports
    them to do it.
  6. Evaluate the impact of the lesson next time you meet and ask for stories.

Good luck and if you need any assistance give

Jeff Muir in Sydney a call on 1300 555 635 or +61 4111 22600